Shipping policy

SHIPPING POLICY

Last Updated: 15 June 2026

Overview

At WizardWheeze.store, every product is made especially for you. We work with trusted print partners to create each item to order, helping reduce waste and ensure every purchase is produced with care.

Because your order is custom-made, please allow time for production before it is shipped.

Production Time

Most orders are produced within 2–7 business days before being dispatched.

Production times may be slightly longer during holidays, promotional periods, or high-demand seasons.

Estimated Shipping Times

United Kingdom

  • Standard Shipping: 3–5 business days
  • Express Shipping: 1–2 business days

European Union

  • Standard International: 5–10 business days

International

(Including the United States, Canada, Australia, United Arab Emirates, and most other destinations)

  • Standard International: 7–14 business days

Please note that these delivery estimates begin after production is complete and may vary due to carrier delays, customs processing, weather conditions, or peak shipping periods.

Shipping Costs

Shipping charges are calculated automatically at checkout based on your delivery address and chosen shipping method. Any applicable shipping costs will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email with tracking information (where available), allowing you to follow your package every step of the way.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, or local handling fees imposed by the destination country.

These charges are the responsibility of the customer. WizardWheeze.store is not responsible for any customs fees or delays caused by customs clearance procedures.

Lost, Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact our support team and we'll be happy to investigate the shipment with the carrier.

Email: support@wizardwheeze.store

Incorrect Shipping Address

Please double-check your shipping details before placing your order.

WizardWheeze.store cannot be held responsible for orders shipped to an incorrect address provided by the customer. If you notice an error immediately after ordering, please contact us as soon as possible and we'll do our best to update the address before production begins.

Questions?

We're always happy to help.

If you have any questions about shipping, delivery, or your order, please contact us at:

support@wizardwheeze.store

We'll get back to you as quickly as possible and do our best to make your WizardWheeze experience a magical one.